Row One

Row One Ambassador Cinema Seating
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Google Rating

4.9

Based on 157 reviews

Eastwood HiFi

4.9

Rahul Sareen

19:24 09 Jun 22

"Small things lead to greatness and greatness is not a small thing" aptly describes my experience with Eastwood Hifi. Each time I (a novice) has needed help with my audio needs, Michael and others have gone over and beyond to calmly and unbegrudgingly provide the best outcome. Most recently, when Sony customer care had bounced me to Yamaha and Yamaha told me nothing could be done with my Bluetooth sound, Nick and Michael could have easily shrugged their shoulders. But, not them, who offered a simple and effective solution. Kudos 👌👍👏

Dexter Soares

04:37 23 Apr 22

Fantastic service provided by Nick from eastwood hifi.From the first initial phone call enquiring about a certain Yamaha amplifiers, Nick's familiarity with the models and advice on what was best based on what I wanted was spot on.Nick showing initiative in consultation with other staff gave me a courtesy phone call back the same day to advise on potential issues that may need to considered with the choice of models / speakers I was looking to use.He also took it on himself (in advance) to enquire on available stock, best price and approximate lead times saving me any potential follow up phone calls I would have had to make.Well done Nick and again Thank you!

Daniel McNamara

03:32 22 Apr 22

The boys from Eastwood Hi-fiIf you really want the best and no regrets I really have to thank Mike, Nick and Craig who makes the best speaker cables ever i would give him 10 stars as the cable work he did was above and beyond the best if you need the best you know who to call. what can i say about Mike and Nickcomplete gentlemen will go beyond there means to helping you. They helped me build my Paradigm speaker system with Monitor Audio Atmos speakers and REL subwoofer this is a fully immersive system for true Atmos.which consist of a pair of Paradigm 800FParadigm 600C for centreParadigm a pair of 100BParadigm a pair of surround 3REL HT/1205Monitor Audio Bronze AMS Dolby Atmos register trade mark enabled speakers x4Plus all the cable work from Craig great work mate.Thankyou so much Mike, Nick and also Craig

Jose Fernandez

01:38 22 Apr 22

This store is just brilliant. The staff is extremely helpful, knowledgeable and friendly. They are honest and will help you find the right system for your needs. I had little understanding of what I needed and they guided me through patiently and informatively. Can't recommend enough!

rahul manjrekar

11:20 25 Mar 22

Nick J

22:53 21 Jan 22

Nicely presented store with good listening rooms. Their brand preference and range is of great quality. Very accommodating and knowledgeable staff who are able to recommend components that fit with your budget and requirements. If you're serious and passionate about HiFi and Home Theater, go here as they share your passion.

Phillip Ennis

07:03 17 Jan 22

Always a pleasure doing business with Nick. No nonsense advice, no unnecessary upsell. Ordered a new turntable on Thursday, arrived in country NSW Monday. Highly recommended.

Doug Sullivan

00:53 17 Jan 22

This review is a bit wordy but it's worth the read.I dealt mainly with Nick and Craig. Both gave friendly but very professional advice and service. There was no hard sell and, as we went through the sales process, I asked about several options. They gave me good answers with explanations as to why I didn't need this or why I might get some worthwhile benefit from that.From the outset, Nick advised me that, when my system arrived at my house (free freight, btw), they would be happy to spend some time on the phone with me to help me go through the settings even if I thought I had them right so that I could be sure that I hadn't missed anything.Well, Craig went through that process with me and we had an issue with my TV settings. He went and did some research on the spot and called me back 15mins later with an answer. There was a setting deep within the menu system of my TV that he hadn't come across before. We made the adjustment and magic happened. Suddenly, beautiful, crisp, full sound was there and we finished going through the rest of the settings.I had made a couple of bad settings and Craig explained why they were not the best choices. Once we were done, he again offered that if I needed any further help, they were just a phone call away.Whilst this review is specifically about Eastwood, for those that are interested, I bought the Yamaha RX-V6A Receiver/amp along with matching Yamaha NS-555 5.1 surround speakers. They sound fantastic!Post Script: It's now been nearly a year and I have been given a new TV. I had a little trouble with connections and I remembered Eastwood's promise to always help if needed. A quick call to them and the problem was easily fixed. Once again, the customer service at Eastwood was cheerful, professional and willing. They really meant it when they told me that the service doesn't stop once they have your money!

Sean Tam

07:02 04 Jan 22

Great team here at Eastwood hifi, great listening rooms and friendly staff that are more than happy to help you out to find the right gear. Good place to demo the Q Acoustics and monitor audio range as well as SVS and REL subs for those looking at dipping their toes into quality hifi gear

Flight Level 480

06:23 27 Dec 21

Nick and the team are the absolute best. Polite, professional, knowleagble. They could not have been more helpful with technical help.I have been a customer since these guys were actually located in Eastwood and would not go anywhere else for my hi-fi needs.If I could give more than 5 stars, I would.Neil

Ron Graham

01:02 20 Dec 21

Fantastic experience dealing with these guys. Was looking for my first home theatre sound system to do away with soundbars and tv sound (yuck) and they were extremely helpfull in coming up with a great system for my needs. A pleasure to deal with and with great prices and helpfull advice to take the struggle out of working out what to get.Couldnt be happier as this Monitor Audio system just blows me away everytime i turn it on. I cant recommend them highly enough

Nallini Santhakumar

01:54 20 Nov 21

Steven Neirinckx

02:50 08 Nov 21

Very good service and amazing equipment. Highly recommended.

Mitch Bisby

11:44 27 Oct 21

Everyone I dealt with was super helpful and knowledgeable. No hard sell, and they’re happy to give out advice and recommendations based on both quality and value so you get great gear for your money. And all of this while we were both in lockdown at opposite sides of the country. I’ll definitely be coming back when it’s time to expand/upgrade.

David Dundas

13:00 25 Oct 21

It was time to update my lounge room with some new equipment so I first checked with Eastwood Hi Fi who I had got Yamaha stuff from in the past. The guys were very helpful with no pressure sales routine and guided me thru what I was trying to achieve, I wanted a Dobly Atmos setup without spending too much. Craig demo'd the Paradigm in-wall and ceiling speakers in the room and I was sold. I thought I need bigger (read more expensive) and more speakers then I really needed in my small room so they saved me money. I put that money toward a new Yamaha A4A receiver instead of waiting till after Xmas to buy it. I called the shop to ask a couple of questions on the new amp that I was doing everything correctly and they were only too happy to help, my setup now sounds unreal and have been showing everyone who comes to the house. Good customer service is almost non existent these days, so I will be sending all my friends there if they want to do it right.

Anthony Ray

18:50 19 Oct 21

Mike and the crew at Eastwood HifiAre absolutely outstanding.Sale and installation ofYamaha RX-A2080 AVENTAGE 9CH AV Receiver With MusicCast x 6Yamaha WXA-50 MusicCast Zone AmplifiersParadigm Pro Series P80-R 8” ceiling speakers x 9Mike really went out of his way to help us in the right direction. Our internet service was pretty bad so there was obvious Tecnical issues with the music cast app,However Mike never gave up on us, and with the help of Morgan their installation technician they continued to try other methods to make it perfect. The bottom line is, they got it all working perfectly and I couldn’t be happier with final results.

Luke Brooker

04:20 15 Sep 21

I've never been compelled to post a review before but Eastwood HiFi more than deserve it.As a tech-head, Hi-Fi has never been my forte (I know what I like, not necessarily how to achieve it), but Nick's attention to detail and willingness to ensure all my questions were answered as thoroughly as possible gave me the assurance I needed when choosing my replacement AVR. What I experienced was nothing short of old-school quality customer service where you really feel like you matter and the team genuinely values your business, my new gear was even delivered to my home in person, same day as purchase as I happen to live close to Nick’s commute route. My only regret is not coming across them 10 years ago when I first started getting into home theatre, the Tips & Tweaks section on their website alone would have saved me from learning some lessons the hard way and you can take comfort in knowing you will not be ‘up-sold’ on anything you won’t get any value from, these guys are truly no-nonsense.Thanks Eastwood HiFi, you have gained a new customer for life, I will not go anywhere else again!

MS &T

03:36 10 Aug 21

I've been a customer since they were actually in Eastwood and just bought my third system from Eastwood Hi FI. A beefy Rotel amp and a pair of Paradigm floorstanders. It was a pleasure dealing with them again. These guys are trustworthy in every sense of the word. You never feel like you're being bamboozled, just good customer service all 'round. It's nice to deal with people in retail who genuinely enjoy giving advice and guidance for something so variable as personal tastes in music. So, thanks - the system is amazing! The Who, The Cure, Beatles, Ryan Adams, Zep, Hendrix and Dylan never sounded so good to my ears. And I'll be back - I think I want to buy a CD player too, I know - old school huh?

Papa Siu

12:57 01 Aug 21

Slow response during lockdown .

Adrian Haberhauer

07:24 28 Jul 21

Have bought several times from Eastwood Hi-Fi, never any issues or problems. I recently enquired about an arriving product and was promptly informed of the current status of supply and given all the relevant details. Great service and communication.

Abe Khamis

00:29 21 Jul 21

Hi have been a customer of Eastwood Hi Fi since 1984 when they were still in Eastwood. In that time I have purchased countless amplifiers, cassette decks, my first CD player, turntables (I still have 2 Technics 1200's from 1989) and speakers. They are no nonsense, sell only equipment they have in their own homes and above all else, have the best prices. I recommend them without reservation.

Rob H

21:12 01 Jul 21

I found this place on the internet when looking for a new Yamaha amplifier.Their pricing was excellent. When I called up to enquire the guy I spoke to was more than helpful, explaining the difference between the various models.I bought one and it was delivered in the Sydney metro the same day. That's service.Saving up some dollars and I am going to splash out and buy a second one for my man cave.The second one was purchased a few weeks later and once again the service, pricing and delivery was exceptional.

Henry

06:24 24 Jun 21

David Wisener

08:40 03 Jun 21

Outstanding advice and service from Easwood HiFi! Nick and the team are fantastic and listen to customer needs and advise accordingly as opposed to other places I have dealt with. They also have a great extended team of installers and repairers who, like Eastwood Hifi, can be fully trusted and go beyond expectations. Thanks again guys!!!

Steve Connors

10:17 29 May 21

First time to the shop, nick was great spent about an hour with us very helpful and good prices.

Jon Soe

21:42 09 May 21

A place with friendly and knowledgeable staff.

Mark Flynn

07:38 07 Mar 21

Can't speak highly enough of Craig and the Eastwood HiFi team. The back up service and advice for a Troglodyte like myself has been second to none.Thanks again guys .

Yanning Yan

05:21 23 Feb 21

Best HiFi shop in Sydney region, great range, listening room and everything. Mike was great and spent 2 hours helping me choose the right speakers for my kinda complicated request. Didn't rush me or tried to go over my budget. Highly recommend!

Josh Cohen

23:52 18 Feb 21

Fantastic response, service and advice from Nick and the team at Eastwood. Would not hesitate to return to them for anything hifi-related in future.

Michael Shaw

05:46 29 Jan 21

No snake oil sold from this outlet!

Stephanos Eliades

04:10 24 Jan 21

Dealt with shop several times over past few years. Always received great service. Keen prices as well. Recommended.

Umesh J

03:49 09 Jan 21

Tim Bowland

05:07 08 Jan 21

Mike and the team are legends.No BS sales garbage, just great advice and facts. Quality products as well.

Mike

06:40 07 Jan 21

Friendly and educated staff. Would recomend

James Tailby

09:53 04 Jan 21

Very helpful, happy to demonstrate speakers and offer advice.2 rooms to test speakers.

Paul

03:09 04 Jan 21

Excellent service. Called when I had a problem with my system (my fault) and Mike could not have been more helpful or patient.

Heinrich

11:46 02 Jan 21

Had a tremendous experience dealing with Eastwood Hifi, needless to say I will not shop anywhere else for home theatre needs again! Nick returned my first call promptly when missed, and was genuinely interested in my questions. Went in store to demo some speakers, and Nick was very accommodating and professional, happy to listen to all my questions, asked about my room set at at home and offered some great advice. Never was I once pressured into any decisions, offered unwanted bias opinions nor rushed for time. It is rare to find such great and honest salesmanship these days! They worked out very competitive pricing, and I ended up with a great set of Monitor Audio speakers (went in expecting to buy KEFs). They arrived within 3 business days and couldn’t be happier. Highly recommend, thanks Nick!

D G

12:54 31 Dec 20

Nick was very helpful and they have a great selection.

J C

11:41 22 Dec 20

Great guys, great service

Shamindra Goonesekera

09:14 12 Dec 20

Very professional

John Bambury

00:06 03 Dec 20

Old fashioned Aussie Customer Service at its best.I first purchased a mid range AV Surround Sound System through Nick at Eastwood HiFi about 16 years ago. The service back then was exceptional. They maximised the performance I got from my budget, which at that time was about $8k. At the time Nick drove up to my house from Eastwood to the Central Coast and spent about 3 hours setting it all up for me. He charged me $100 which included the 3 hours of set up and testing and the travelling time. For 16 years I was extremely happy with my purchase.In the intervening 16 years I have had reason to buy a couple of replacement parts like speaker front grilles and a tweeter cone damaged by incompetent removalists. They quickly sourced the necessary parts and shipped them off to me.About 2 years ago I phoned Nick up and said to him whilst I was extremely happy with the performance of my AV receiver, I was looking to upgrade my AV receiver to something with HDMI and it had to be at least equal audio quality of my current AV receiver. I said to him that I was in no hurry and to let me know when a good deal on something suitable was available. About a year later Nick called me and said he had some Yamaha RX-V3085 Receivers available that were $1,995-00 when normal retail was $2,999. I told Nick that I would come and audition it. I did that , was very happy with the sound and put it on lay by, as I was waiting on a property sale to free up some cash. I told Nick I would sort the lay by out within the next couple of months, as soon as the property sale completed. Well the property sale was a complete Clusterfu-- and 8 months later it still hadn't completed and my new AV receiver was still on lay by. There was no pressure whatsoever from the guys at Eastwood HiFI. Nick said to me, "I know you want the unit and will sort it out when the property sale goes through. Just call me when you're all sorted out." Well I eventually got the property sold and paid the remaining balance on the unit. They shipped the unit down and gave me unsurpassed phone support in getting it all set up and properly configured. I couldn't be happier with my new AV receiver and ceiling mounted speakers.They guys at Eastwood HiFI will always try to be as price competitive as they can, but most importantly the after sales service is unsurpassed, by people that have an extensive knowledge of the products they sell.

Mike Williams

03:01 11 Nov 20

Excellent HiFi store. Mike and the team are extremely knowledgeable and polite. They have a dedicated testing room which allowed me to test a few products and make sure I was purchasing the kind of system I had in mind. I purchased a Yamaha receiver with speakers and I'm very happy with them and the price. Best service you will find. Highly recommended.

Z L

23:25 04 Oct 20

Graeme Steer

02:10 15 Sep 20

Thanks NickThe Monitor Audio Bronze 100.I am knowexpert but they sound good to me. And a great price.Will definitely keep you in mind for my next Hi Fi purchase.Will be recommend your shop to my friends.

Matt S

11:55 08 Sep 20

Travelled down from Newcastle. Was greeted by Craig, who was super helpful, knowledgeable and best of all made working to my entry level budget a breeze! Was presented with various options, given plenty of time to make a decision either way and ultimately I'm very pleased to have spent money there. Got an excellent deal, great customer service...and for many other reasons I'll be returning in future for all my HiFi needs. Cheers to Craig and the team!A call couple of days later to confirm shipping and tracking ID, and advised to stay in touch if any issues. The customer service just keeps getting better.It gets better! I get a call with my tracking number a couple days after purchase and before I can even log in to check...they arrive! Lightning fast. These guys are the real deal.

Aftab Hossain

06:58 07 Sep 20

I bought a new subwoofer last week and have just been blown away by the quality of service by the team at Eastwood Hifi.From getting honest product advice to organising same day delivery and even helping me with a technical setup issue over the phone - it’s just been a 5 star service all through!It’s so rare to find this level of customer service these days.Highly recommend the team!

Adam Y

07:23 29 Aug 20

Michael at Eastwood Hifi exceeded my expectations!Originally I went into the store in hopes of buying a demon for my first surround sound setup. Michael convinced me otherwise and I ended up with a Yamaha AV receiver as well as ordering in speakers.Unlike competitors like Len Wallis and other premium Hifi stores, when I first stepped in Michael dropped what he was doing to assist and spent an hour helping to show different features and speakers.Defiantly will recommend others and take my future shopping here

Gary Raymer

11:35 23 Jul 20

After several weeks of pondering whether to upgrade my sub to something more “musical” I started browsing hifi stores/sales and came upon Eastwood HiFi.I was initially interested in a couple of the Yamaha subs and the great prices that were on offer.Realising that they also delivered Australia wide at a very reasonable cost I thought it was something to keep in mind.I looked into subs a bit more and eventually decided to shop around for a Rel T5i.I contacted Eastwood and mentioned other offers I’d seen and not only did they beat them they delivered for a much better price than I could have picked one up for in Melbourne.Nick was great to deal with over the phone and order was put through and it was delivered next day and arrived in perfect condition.I highly recommend Eastwood HiFi and will definitely recommend and use them for any future purchases.I really wish they were in Victoria!!

Rohit Dhiri

05:21 18 Jul 20

Well stocked store with highly knowledgeable and friendly staff ,I had a quick an thoroughly informative transactionVery reasonable prices

Brett Taylor

23:33 28 Jun 20

Eastwood HiFi is a quality company. I've been doing business with them for well over 10 years. Their prices are great, but more importantly their advice and service is second to none. There are only a handful of business I trust implicitly, and this is one of them.

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Facebook Rating

5.0

Based on 25 reviews

Eastwood hifi

5.0

Mark Tossell

07:02 20 Mar 21

Fabulous range of premium products and exceptional service. Highly recommended.

Colin Rout

05:11 11 Jul 20

Thanks Nick! Your courteous professionalism was a fantastic change from the norm! You’ve got my custom for future purchases!

Mike Crabtree

11:22 07 May 20

What do i recommend about Eastwood Hifi? - not necessarily in this order, but Product, Price, and most of all People - popped in today to purchase a new turntable, left with that and a new REL sub - happy with the service from Mike - blown away with the products once i got home, many thanks Mike.

Simon Wallace

01:36 03 May 20

Great pricing, friendly advice and you're not treated like an idiot just because you're not an audiophile or looking to spend thousands of dollars. Mike (and before that, Steve) have always been responsive and hooked me up with a great deal on a Yamaha RX-V685 in 2019. Next time I have hi-fi needs, I'll go back to Eastwood Hi-Fi.

Melroy D'Souza

01:23 21 Nov 19

Sorry I took a while to post this but they are absolutely amazing people.They price-matched (or to be precise price-BEAT) competitors for a set of speakers and an amplifier and threw in free cables and shipping to boot.The process was always friendly and their customer service really showed. They live for this stuff and I couldn't be happier with the equipment. :)

David Cuscino

10:12 30 Jun 19

Great pricing & service is second to none. The recommendations, advice and support they provide not only during the purchase but ongoing was/is just incredible. Nothing was an issue and always happy to help. Highly recommend!!!

Nicholas Holland

04:32 20 Nov 18

These guys rock. Great price for my sweet new AV receiver & help/support has been top notch. Even offered to help me set things up via phone. Highly recommended as it's been a first class experience all round.

Ron McLeod

12:19 21 Oct 18

Great service and excellent quality at a very competitive price

Sean Wenn

23:31 05 Jul 18

Excellent service, awesome product, and extremely quick postage. Thanks for my new amp! Absolutely loving my 4K setup now

Shaun Poll

11:03 07 Jun 18

Over the years I’ve purchased plenty of quality equipment from Eastwood. A complete def tech 7.2.2 setup with RXA3060 receiver for myself. 2x 5.1 Pardadigm systems for family members. Always excellent service and happy to assist with any setup queries over the phone. Would highly recommend to anyone in the market for fair priced quality hifi give the guys a call.

Frankie Ng

05:59 19 May 18

Walter Lee

22:30 11 Jan 18

Amazing service, ordered a Yamaha RX-v3083 and it was delivered the same day, beat that Amazon! Shop exp, delivery service and product 1st class. Thanks Michael �

Johnnie Singh

08:13 31 Aug 17

I have been a customer of Eastwood hifi for the last 20 years, Uncle Steve and Mike have been incredible with their valuable experience and advise.Just picked up A-3060 Yamaha amp and C45 Prestige Centre. The Best Choice! Highly recommended!John Singh -Aussie Group.

Mark Medulla

02:52 07 Aug 17

There should be nothing negative ever said about these guys. Absolute gold standard in customer service and there is no substitute for experience!

Gavin McCauley

05:51 24 Apr 17

Rina Maguire

12:55 28 Dec 16

Jose Da Silva

10:59 01 Jul 16

Absolute pleasure to deal with. Great service and expert advice with great recommendations. I travelled all the way from panania just to see them and purchase from them. Highly recommend to anyone. Thanks alot guys very happy customer .

Rod ZX

10:27 25 Aug 15

Best products, Best advice. A little out of the way, but worth the drive every time... Thanks guys.

Stella Alice

09:47 22 Aug 15

Fantastic service from these guys. Bought a Onkyo A9050 amp and Yamaha CD N301 on their recommendation. But the best part? The Colour speakers by Triangle they are amazing! And all at a fantastic price and safely transported to WA for only $125. Thanks to Nick for his patience with my dumb questions and helping me getting it all sorted and Steve for his initial honest advice. Cheers.

Jeff Brookes

09:55 26 Jan 15

Could not recommend higher in terms of expertise, service and price. Would travel from one end of Sydney to the other. Keep up the good work.

Tiffany Fraser

01:35 03 May 14

Stephen Wilkinson

21:43 10 Apr 14

Steve and the gang run the best hifi shop. Great service and prices!

Rob Nyul

12:27 07 Apr 14

No BS and always willing to help. The only retailer left that know something about customer service. :)

Martin Wade

08:01 05 Nov 13

Never knew it existed until they updated their website. Who knew? lol. Like the new website. This page? Good to see they have a presence. Even if its mainly for right wingers hahahaha

Nathan Doevendans

07:48 25 Jul 13

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